IT Specialist (m/w/x)

Job description

You will join the IT Department and contribute to support the company in an international and mostly remote environment. As an IT specialist at VI, you’ll be considered as a technical expert who support your colleagues reactively and proactively, and by participating to the perpetual improvement of our IT operations.


What you will do

  • You will ensure the operational health and administration of our M365 environment including security, availability, performance, interoperability and reliability.
  • Your provide support for all IT infrastructure, including training new employees on our collaboration tools (M365, ClickUp, Miro), keeping the knowledge database updated, and troubleshooting for all Windows & MacOS hardware, applications and services.
  • You help the IT team identifying and automating day-to-day tasks to ensure that our employees, spread all over Europe, have a secure and smooth work experience every day.
  • You participate and lead projects regarding IT operations development.

Job requirements

What we expect:

  • Experience with M365 (Exchange, Azure Active Directory and SharePoint) administration.
  • Excellent knowledge about Windows & MacOS
  • Experience with MDM solutions (Intune, Addigy, JamF,…)
  • Helpdesk experience and ability to provide technical and end-user support
  • General knowledge of networking
  • Around 3 years of work experience in the IT field


Contact

Katharina Otto

+49 761 20758418

jobs@virtual-identity.com